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Answer a private event enquiry

Private events can be a restaurant's best margin. A reply that asks the right questions wins the booking.

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Thank them and show interest

Say you would love to host them.

Ask the key questions

Date, guest count, budget and type of event.

Share what you offer

Room options, menus and any minimum spend.

Be clear about deposits

State the deposit and cancellation terms.

Offer a visit

Invite them to see the space or taste the menu.

Give a deadline

Say how long you can hold the date.

Questions

Should we share prices up front?

Share a starting point or minimum so you only talk to serious enquiries.

How fast should we reply?

Within a day. Event organisers contact several venues.

Can the AI handle enquiries?

It can collect details and share your options. A person confirms the booking.

Written by Flatdesk, a help desk for small support teams at one flat price per agent. Try it free for 14 days, no card.