Reply to an event schedule change question

Schedule changes unsettle ticket holders. Lead with the new details and the options.

Last reviewed October 14, 2026

Say what changed

State the old and new details.

Give a short, honest reason.

State whether tickets carry over.

Explain refunds or transfers if they cannot attend.

Name the last date to choose.

Say where updates will be posted.

Follow your terms and consider a fair option for large changes.

Email all ticket holders and update the event page.

It shares the update. A person handles refunds.

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