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Reply to a tenant pet request

Pet requests are common. A quick, clear answer keeps good tenants happy.

Last reviewed

Thank them for asking

Asking first is a good sign.

Check the agreement

See what it says about pets.

Ask for details

Type, age, size and any references.

Check the landlord position

Confirm insurance or freeholder rules.

Set conditions

Mention extra deposit or cleaning terms.

Confirm in writing

Update the agreement if approved.

Questions

Can we refuse pets?

Where your agreement and law allow.

Can we ask for a pet deposit?

Only within local rules.

Can the AI answer these?

It shares the policy. A person approves requests.

Written by Flatdesk, a help desk for small support teams at one flat price per agent. Try it free for 14 days, no card.