Send a donation receipt reply

Donors ask for receipts for taxes and records. A quick, accurate reply protects trust and makes the next gift easier.

Last reviewed October 14, 2026

Thank them first

Open with thanks before the paperwork.

Check the date, amount and name on the gift.

Attach it or link to it, with your organisation's registration details.

Say plainly whether the gift is tax deductible, without giving tax advice.

Invite them to tell you if a name or address is wrong.

Note the request so a second ask is easy to answer.

Yes, if your records allow it. Say which year it covers.

Follow your policy, and tell them what you need to change it.

It can explain the process. Receipts should come from your donation system.

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