Reply to a transcript request

Transcript requests often come with a deadline attached. A clear reply on process and timing avoids chasers.

Last reviewed October 14, 2026

Acknowledge the request

Confirm what they asked for and the deadline if given.

Say what ID or student number you need.

Give the usual turnaround in working days.

State any charge and how to pay it.

Say whether it is sent by post, email or direct to an institution.

Say if urgent requests are possible.

Only by a secure route that meets your rules.

Usually only the student, unless they give written consent.

It shares the process and forms. A person verifies and sends.

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