Reply to a repeat prescription request

Repeat prescriptions are high volume and time sensitive. A reply that sets timing avoids last-minute stress.

Last reviewed October 14, 2026

Acknowledge the request

Confirm it has been received.

Give the usual time and any weekend gaps.

Confirm the medicine, dose and pharmacy.

Say when a review appointment is needed.

Give the route for running out of medicine.

Make the next request easy.

It collects details and shares timing. A clinician approves each one.

Give the urgent route and avoid delays.

Always confirm the medicine and pharmacy back to the patient.

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