Answer a venue capacity question

Capacity is a safety limit as well as a sales point. A clear reply sets expectations before a booking.

Last reviewed October 14, 2026

State the limits

Give seated and standing capacity for each room.

Say how layouts change the numbers.

Say whether they count towards the limit.

Explain that limits are fixed by licence and fire rules.

Invite them to see the space.

Offer another room if the numbers do not fit.

No. Limits come from safety rules.

Check your licence and say so in the reply.

It shares published limits. A manager confirms edge cases.

Written by Flatdesk, a help desk for small support teams at one flat price per agent. Try it free for 14 days, no card.