Answer a seat count change request

Seat changes are routine but touch billing. A clear reply avoids invoice surprises.

Last reviewed October 14, 2026

Confirm the change

Repeat the new seat count and effective date.

Show the new price per period.

Say how the partial period is handled.

State any minimum seats or contract limits.

Send the updated plan summary.

Give a way to fix mistakes quickly.

State your policy plainly, and apply it the same way every time.

Follow your terms and explain them kindly.

It explains pricing. A person changes the plan.

Written by Flatdesk, a help desk for small support teams at one flat price per agent. Try it free for 14 days, no card.