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Guides

Answer a revision limit reply

Extra revisions quietly eat margin. A warm, clear reply protects the relationship and the budget.

Last reviewed

Thank them for the feedback

Start by showing you value their input.

Restate what was agreed

Quote the number of revision rounds in the scope.

Say where you are

Tell them how many rounds are used and what remains.

Offer a paid extra round

Give a clear price and timeline for additional revisions.

Suggest how to get the most from the next round

Ask them to batch feedback in one list.

Confirm the next step

Say what you need from them and when you will deliver.

Questions

Should we ever give extra rounds free?

Sometimes, to keep a good client. Say it is a one-off so it does not become the norm.

What if the scope never mentioned revisions?

Agree a limit now and add it to future proposals.

Can the AI answer this?

It can draft the reply from your terms. A person decides on exceptions.

Written by Flatdesk, a help desk for small support teams at one flat price per agent. Try it free for 14 days, no card.