Use casesWedding venues
Stop answering the same couple questions one by one
Couples and suppliers ask about open dates, capacity, tours, catering and access times. Flatdesk collects those in one queue and answers the routine ones from your help center, at $49 per agent per month, or $39 billed yearly.
What it does for this
Answers for dates and packages
Publish your packages, capacity and how to hold a date. The AI replies from them.
Saved replies for tours
Save your tour booking, deposit and date change replies as macros.
A reply for supplier access
One clear reply for delivery times, parking and set-up rules.
A week-before auto-reply
Send the timeline, contacts and what suppliers need to know.
One queue for the events team
Email and chat arrive in one inbox, so no couple is left waiting.
Where it falls short
If you need these today, another help desk fits better.
- No venue calendar or contracts. Keep those in your booking system.
- No payment processing. Take deposits in your invoicing tool.
Questions
Can the AI answer date questions?
It explains how holds work. Availability checks stay with your team.
Does it help suppliers too?
Yes. Access and set-up questions land in the same queue.
Is it worth it for a small venue?
Pricing is flat, so a small venue pays the same as a large one.