Use casesWedding and event planners
Keep every couple, client and vendor thread in one place
Planners juggle couples, vendors and guests, often in the same week. Flatdesk collects those emails in one queue and answers the routine ones from your help center, at $49 per agent per month, or $39 billed yearly.
What it does for this
Answers for the usual client questions
Publish your process, payment schedule and what a package includes. The AI replies from them.
Saved replies for vendors
Save your confirmation and schedule-change replies as macros.
Assign by event
Give each event an owner and keep the history on the ticket.
Tags for events and vendors
Tag tickets by event or type and count them to see where the work goes.
A busy-season auto-reply
Tell people when to expect a reply in peak months.
Where it falls short
If you need these today, another help desk fits better.
- No contracts, payments or floor plans. Keep those in your planning tools.
- No guest list or RSVP management.
Questions
Can it manage guest lists?
No. It handles the conversation. Keep guest lists in your planning tool.
Can couples chat from our website?
Yes, with the chat script on your site.
Can several planners share one inbox?
Yes. Assign each message to a planner.