Skip to content

Use casesTutoring centers

Stop answering the same booking and pricing questions one by one

Customers ask about prices, availability, lead times and changes to a booking. Flatdesk collects those in one queue and answers the routine ones from your help center, at $49 per agent per month, or $39 billed yearly.

The Flatdesk inbox with open conversations, owners and an AI answered label

What it does for this

  • Answers for subjects and sessions

    Publish subjects, levels, session lengths and fees.

  • Saved replies for new families

    Save your assessment and trial session replies as macros.

  • A reply for missed sessions

    One clear reply on make-up sessions and notice.

  • A progress note

    Explain how and when progress reports are shared.

  • One queue for the centre

    Email and chat arrive in one inbox, so no parent is missed.

Where it falls short

If you need these today, another help desk fits better.

  • No timetable or payments. Keep those in your centre software.
  • No guaranteed grades. Results depend on the student.

Questions

Can the AI assess a student?

No. It explains your process. A tutor assesses the student.

Does it handle fee questions?

It shares your fee schedule. A person sets up plans.

Is it worth it for a small centre?

Pricing is flat, so a small centre pays the same as a larger one.

Keep reading