Use casesTree surgeons and arborists
Stop answering the same quote and timing questions one by one
Customers ask about quotes, timing, access, weather delays and aftercare. Flatdesk collects those in one queue and answers the routine ones from your help center, at $49 per agent per month, or $39 billed yearly.
What it does for this
Answers for quotes and permissions
Publish how you quote, what is included and how protected trees and permits are handled.
Saved replies for site visits
Save your site visit, quote follow-up and acceptance replies as macros.
A reply for storm damage
One clear reply with your emergency route and safe steps while customers wait.
A booking confirmation
Send the arrival window, access needs and waste removal details.
One queue for the office
Email and chat arrive in one inbox, so no enquiry is missed.
Where it falls short
If you need these today, another help desk fits better.
- No job scheduling or invoicing. Keep that in your field service software.
- No advice on tree safety by message. Those go to a qualified person.
Questions
Can the AI quote a job?
It shares how you quote and books a site visit. Prices stay with you.
Does it handle storm callouts?
It shows your emergency route and passes urgent messages to a person.
Is it worth it for a small crew?
Pricing is flat, so a small crew pays the same as a large firm.