Use casesSports clubs and teams
Stop answering the fixtures question in every group chat
Members and parents ask about training times, fees, kit, fixtures and how to join. Flatdesk collects those in one queue and answers the routine ones from your help center, at $49 per agent per month, or $39 billed yearly.
What it does for this
Answers for fees and sign-up
Publish fees, age groups and how to join. The AI replies from them.
Saved replies for volunteers
Save your trial, kit and payment reminder replies as macros.
A reply for cancellations
One clear reply for weather and venue changes, with where updates are posted.
A season-start auto-reply
Warn members about sign-up deadlines and trial days.
One queue for the committee
Email and chat arrive in one inbox, so no parent question is lost.
Where it falls short
If you need these today, another help desk fits better.
- No fixture scheduling, payments or team selection. Keep those in your club tools.
- No safeguarding decisions. Send those to the right person.
Questions
Can the AI answer fee questions?
From the details you publish. Anything unusual goes to the committee.
Does it handle parents and players?
Yes, in one queue, with replies from the help center.
Is it worth it for a small club?
Pricing is flat, so a small club pays the same as a large one.