Use casesSki and surf rental shops
Stop answering the same booking and pricing questions one by one
Customers ask about prices, availability, conditions and changes to a booking. Flatdesk collects those in one queue and answers the routine ones from your help center, at $49 per agent per month, or $39 billed yearly.
What it does for this
Answers for rates and sizing
Publish daily rates, packages and how sizing and fitting work.
Saved replies for bookings
Save your reservation, change and weather cancellation replies as macros.
A reply for damage or loss
One clear reply with deposit terms and the claim steps.
A pickup note
Send opening hours, ID needs and what to bring.
One queue for the shop
Email and chat arrive in one inbox, so no booking is missed.
Where it falls short
If you need these today, another help desk fits better.
- No stock or booking system. Keep that in your rental software.
- No lesson or safety coaching by message. Those need an instructor.
Questions
Can the AI check availability?
It shares your published hours and booking steps. A person confirms stock.
Does it handle weather cancellations?
It shares your policy. A person approves any exception.
Is it worth it for a seasonal shop?
Pricing is flat, so a seasonal shop pays the same all year.