Use casesRoofing and gutter contractors
Stop answering the same quote questions one by one
Homeowners ask about quotes, leak repairs, scheduling, weather delays and warranties. Flatdesk collects those in one queue and answers the routine ones from your help center, at $49 per agent per month, or $39 billed yearly.
What it does for this
Answers for quotes and surveys
Publish how quotes work, what a survey includes and how long it takes. The AI replies from them.
Saved replies for weather delays
Save your delay, rebooking and tarp cover replies as macros.
A reply for emergency leaks
One clear reply with your emergency line and what to do until you arrive.
A pre-job auto-reply
Send access, parking and scaffold notice before work starts.
One queue for the office
Email and chat arrive in one inbox, so no customer is left waiting.
Where it falls short
If you need these today, another help desk fits better.
- No quoting or job costing software. Keep that in your estimating tool.
- No structural advice. Surveys stay with a qualified person.
Questions
Can the AI give a price?
It shares how you quote. Prices stay with you.
Does it handle warranty questions?
It explains your warranty terms and passes claims to you.
Is it worth it for a small firm?
Pricing is flat, so a small firm pays the same as a large one.