Use casesPottery and art studios
Stop answering the firing question one message at a time
Students and customers ask about class dates, firing times, kits and private events. Flatdesk collects those in one queue and answers the routine ones from your help center, at $49 per agent per month, or $39 billed yearly.
What it does for this
Answers for classes and firing
Publish class levels, firing times and pickup rules. The AI replies from them.
Saved replies for bookings
Save your reschedule, make-up class and cancellation replies as macros.
A reply for broken or lost work
One clear reply for damaged pieces and how you handle them.
A seasonal auto-reply
Warn students about holiday firing deadlines.
One queue for students and buyers
Email and chat arrive in one inbox, so no class enquiry is lost.
Where it falls short
If you need these today, another help desk fits better.
- No booking engine or payments. Keep those in your booking software.
- No judgement of artwork or valuations. Send those to a person.
Questions
Can the AI answer class questions?
From the details you publish. Anything unusual goes to the studio.
Does it handle private parties?
It answers common questions and passes party enquiries to you.
Is it worth it for a small studio?
Pricing is flat, so one studio pays the same as a busy one.