Use casesPilates studios
Stop answering the same booking and pricing questions one by one
Customers ask about prices, availability, lead times and changes to a booking. Flatdesk collects those in one queue and answers the routine ones from your help center, at $49 per agent per month, or $39 billed yearly.
What it does for this
Answers for classes and packs
Publish class types, levels, pack prices and cancellation rules.
Saved replies for beginners
Save your first class and what to wear replies as macros.
A reply for late cancels
One clear reply on notice and fees.
A waitlist note
Explain how waitlists and spots work.
One queue for the studio
Email and chat arrive in one inbox, so no client is missed.
Where it falls short
If you need these today, another help desk fits better.
- No class booking or payments. Keep those in your studio software.
- No medical advice by message. Injuries need a professional.
Questions
Can the AI book a class?
It points customers to your booking page. A person handles special cases.
Does it handle membership questions?
It shares your terms. A person changes the booking.
Is it worth it for a small studio?
Pricing is flat, so a small studio pays the same as a larger one.