Use casesPet groomers
Stop answering the same booking and pricing questions one by one
Customers ask about prices, availability, lead times and changes to a booking. Flatdesk collects those in one queue and answers the routine ones from your help center, at $49 per agent per month, or $39 billed yearly.
What it does for this
Answers for prices and timing
Publish prices by size and coat, and how long a groom takes.
Saved replies for first visits
Save your vaccination, temperament and drop-off replies as macros.
A reply for matted coats
One clear reply on extra fees for matting and de-shedding.
A rebooking note
Suggest a grooming interval and how to book the next visit.
One queue for the salon
Email and chat arrive in one inbox, so no booking is missed.
Where it falls short
If you need these today, another help desk fits better.
- No booking calendar or payments. Keep those in your salon software.
- No veterinary advice by message. Health concerns need a vet.
Questions
Can the AI quote a groom?
It shares your price list. A groomer confirms for unusual coats.
Does it handle vaccination questions?
It shares your requirements. A person checks records.
Is it worth it for a small salon?
Pricing is flat, so a small salon pays the same as a larger one.