Use casesPersonal chefs and private caterers
Stop answering the menu questions client by client
Clients ask about menus, dietary needs, group sizes, prices and how a booking works. Flatdesk collects those in one queue and answers the routine ones from your help center, at $49 per agent per month, or $39 billed yearly.
What it does for this
Answers for menus and prices
Publish sample menus, per-head prices and minimum group sizes. The AI replies from them.
Saved replies for changes
Save your guest count change, menu swap and cancellation replies as macros.
A reply for dietary needs
One clear reply for allergies and diets, with what you can and cannot promise.
A pre-event auto-reply
Send the arrival time, kitchen needs and a contact number.
One queue for the kitchen
Email and chat arrive in one inbox, so no client is left waiting.
Where it falls short
If you need these today, another help desk fits better.
- No booking calendar or invoicing. Keep those in your booking tool.
- No allergy guarantees. Dietary promises are for you to make.
Questions
Can the AI share menus?
Yes, the ones you publish. Custom menus come from you.
Does it handle allergy questions?
It shares your published allergen notes and passes the rest to you.
Is it worth it for a solo chef?
Pricing is flat, so a solo chef pays the same as a catering team.