Use casesPainters and decorators
Stop answering the same booking and pricing questions one by one
Customers ask about prices, availability, lead times and changes to a booking. Flatdesk collects those in one queue and answers the routine ones from your help center, at $49 per agent per month, or $39 billed yearly.
What it does for this
Answers for quotes and timing
Publish how quotes work and typical lead times.
Saved replies for site visits
Save survey and prep replies as macros.
A reply for colour questions
One clear reply on paint brands and samples.
A snag list note
Explain how finishing touches are handled.
One queue for the firm
Email and chat arrive in one inbox, so no client is missed.
Where it falls short
If you need these today, another help desk fits better.
- No job scheduling or payments. Keep those in your job software.
- No fixed prices without a visit. Quotes need a survey.
Questions
Can the AI give a quote?
It points customers to your booking page. A person handles special cases.
Does it handle schedule questions?
It shares your terms. A person changes the booking.
Is it worth it for a small firm?
Pricing is flat, so a small firm pays the same as a larger one.