Use casesNail salons
Stop answering the same booking and pricing questions one by one
Customers ask about prices, availability, lead times and changes to a booking. Flatdesk collects those in one queue and answers the routine ones from your help center, at $49 per agent per month, or $39 billed yearly.
What it does for this
Answers for treatments and prices
Publish treatments, durations and price lists.
Saved replies for first visits
Save patch test and prep replies as macros.
A reply for rebooking
One clear reply on fills, removals and gaps.
A late arrival note
Explain how lateness affects the slot.
One queue for the salon
Email and chat arrive in one inbox, so no client is missed.
Where it falls short
If you need these today, another help desk fits better.
- No appointment diary or payments. Keep those in your booking software.
- No allergy advice by message. Concerns need a professional.
Questions
Can the AI book an appointment?
It points customers to your booking page. A person handles special cases.
Does it handle price questions?
It shares your terms. A person changes the booking.
Is it worth it for a small salon?
Pricing is flat, so a small salon pays the same as a larger one.