Use casesMusic schools
Stop answering the same booking and pricing questions one by one
Customers ask about prices, availability, lead times and changes to a booking. Flatdesk collects those in one queue and answers the routine ones from your help center, at $49 per agent per month, or $39 billed yearly.
What it does for this
Answers for lessons and terms
Publish lesson lengths, term dates and fees.
Saved replies for new students
Save your trial lesson and level assessment replies as macros.
A reply for missed lessons
One clear reply on make-up lessons and notice.
An instrument hire note
Explain hire terms, deposits and returns.
One queue for the school
Email and chat arrive in one inbox, so no parent is missed.
Where it falls short
If you need these today, another help desk fits better.
- No timetable or payments. Keep those in your school software.
- No guaranteed progress. Learning varies by student.
Questions
Can the AI book a trial lesson?
It points families to your booking page. A person confirms the teacher.
Does it handle term fee questions?
It shares your fee schedule. A person sets up payment plans.
Is it worth it for a small school?
Pricing is flat, so a small school pays the same as a larger one.