Use casesMobile notaries and document services
Stop answering the ID questions client by client
Clients ask what to bring, what an appointment costs, where you travel and how fast you can come. Flatdesk collects those in one queue and answers the routine ones from your help center, at $49 per agent per month, or $39 billed yearly.
What it does for this
Answers for ID and fees
Publish accepted ID, fee bands and travel areas. The AI replies from them.
Saved replies for appointments
Save your booking, reschedule and travel fee replies as macros.
A reply for urgent requests
One clear reply for same-day requests, with what you can do.
A day-before auto-reply
Send the arrival window and the ID and documents to have ready.
One queue for the office
Email and chat arrive in one inbox, so no client is left waiting.
Where it falls short
If you need these today, another help desk fits better.
- No legal advice. Refer legal questions to a solicitor.
- No document storage or e-signing. Use a secure tool for that.
Questions
Can the AI answer fee questions?
It shares the fee bands you publish. Quotes for unusual jobs come from you.
Does it handle ID questions?
It shares your accepted ID list. Edge cases go to you.
Is it worth it for a solo notary?
Pricing is flat, so a solo notary pays the same as a firm.