Use casesMobile mechanics
Stop answering the quote questions driver by driver
Drivers ask about call-out areas, quotes, parts lead times and warranties. Flatdesk collects those in one queue and answers the routine ones from your help center, at $49 per agent per month, or $39 billed yearly.
What it does for this
Answers for areas and prices
Publish your service area, call-out fee and common job prices. The AI replies from them.
Saved replies for delays
Save your parts delay, reschedule and re-visit replies as macros.
A reply for urgent breakdowns
One clear reply for breakdowns, with what you can do the same day.
A day-before auto-reply
Send the arrival window and what the driver should have ready.
One queue for the van
Email and chat arrive in one inbox, so no driver is left waiting.
Where it falls short
If you need these today, another help desk fits better.
- No job scheduling or invoicing. Keep those in your field service tool.
- No roadside rescue. Urgent safety issues need a phone call.
Questions
Can the AI quote a repair?
It shares the price ranges you publish. Firm quotes come from you.
Does it handle parts delay questions?
It explains your usual lead times and passes specifics to you.
Is it worth it for a one-van business?
Pricing is flat, so one van pays the same as a fleet.