Use casesMassage and bodywork studios
Stop answering the treatment questions client by client
Clients ask which treatment suits them, how long it takes, what to wear and how cancellations work. Flatdesk collects those in one queue and answers the routine ones from your help center, at $49 per agent per month, or $39 billed yearly.
What it does for this
Answers for treatments and prices
Publish treatments, durations and prices. The AI replies from them.
Saved replies for changes
Save your reschedule, late arrival and cancellation replies as macros.
A reply for health questions
One clear reply that asks them to check with a doctor and tells you before booking.
A day-before auto-reply
Send the address, arrival time and what to expect.
One queue for the front desk
Email and chat arrive in one inbox, so no client is left waiting.
Where it falls short
If you need these today, another help desk fits better.
- No online booking calendar. Keep that in your booking system.
- No medical advice. Refer health questions to a professional.
Questions
Can the AI recommend a treatment?
It explains your treatments. Suitability questions go to a therapist.
Does it handle cancellations?
It shares your policy and passes exceptions to a person.
Is it worth it for a small studio?
Pricing is flat, so a small studio pays the same as a large one.