Use casesLocksmiths
Stop answering the call-out questions customer by customer
Customers ask about call-out areas, price ranges, lock types and what to have ready. Flatdesk collects those in one queue and answers the routine ones from your help center, at $49 per agent per month, or $39 billed yearly.
What it does for this
Answers for areas and prices
Publish your service area and price ranges. The AI replies from them.
Saved replies for follow-ups
Save your warranty, re-key and replacement lock replies as macros.
A reply for lockouts
One clear reply with what you need to verify and how to reach you by phone.
An after-visit auto-reply
Send aftercare notes, receipt and a review request.
One queue for the van
Email and chat arrive in one inbox, so no customer is left waiting.
Where it falls short
If you need these today, another help desk fits better.
- No emergency dispatch. Urgent lockouts need a phone call.
- No job scheduling or invoicing. Keep those in your field service tool.
Questions
Can the AI quote a lockout?
It shares the ranges you publish. Firm prices come from you.
Does it handle warranty questions?
It explains your terms and passes claims to a person.
Is it worth it for a solo locksmith?
Pricing is flat, so a solo locksmith pays the same as a team.