Use casesIndoor playgrounds and kids venues
Stop answering the same booking and pricing questions one by one
Customers ask about prices, availability, conditions and changes to a booking. Flatdesk collects those in one queue and answers the routine ones from your help center, at $49 per agent per month, or $39 billed yearly.
What it does for this
Answers for entry and party prices
Publish entry prices, party packages and age limits.
Saved replies for party bookings
Save your deposit, guest list and food replies as macros.
A reply for safety questions
One clear reply with your supervision and hygiene rules.
A lost property note
Send how to claim items and how long you keep them.
One queue for the front desk
Email and chat arrive in one inbox, so no parent is left waiting.
Where it falls short
If you need these today, another help desk fits better.
- No ticketing or waiver system. Keep that in your venue software.
- No medical or allergy advice by message. Those go to a manager.
Questions
Can the AI answer party questions?
It shares your packages and steps. A person confirms dates.
Does it handle allergy questions?
It shares your policy. A manager answers anything specific.
Is it worth it for a single venue?
Pricing is flat, so a single venue pays the same as a chain.