Use casesHome inspectors
Stop answering the report questions client by client
Clients and agents ask about inspection times, what is covered, report delivery and re-inspections. Flatdesk collects those in one queue and answers the routine ones from your help center, at $49 per agent per month, or $39 billed yearly.
What it does for this
Answers for scope and fees
Publish what an inspection covers and your fee bands. The AI replies from them.
Saved replies for agents
Save your access, lockbox and scheduling replies as macros.
A reply for report questions
One clear reply for where the report is and how to read the summary.
A day-before auto-reply
Send the arrival time and what must be accessible.
One queue for the office
Email and chat arrive in one inbox, so no client or agent is left waiting.
Where it falls short
If you need these today, another help desk fits better.
- No report writing or scheduling. Keep those in your inspection software.
- No repair advice or legal opinions. Refer those to qualified trades.
Questions
Can the AI explain what is covered?
From the scope you publish. Anything unusual goes to you.
Does it help real estate agents?
It answers booking and access questions in the same queue.
Is it worth it for a solo inspector?
Pricing is flat, so a solo inspector pays the same as a firm.