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Use casesHandyman and odd job services

Stop answering the quote questions customer by customer

Customers ask what you do, how you price, when you can visit and what happens if something needs fixing again. Flatdesk collects those in one queue and answers the routine ones from your help center, at $49 per agent per month, or $39 billed yearly.

The Flatdesk inbox with open conversations, owners and an AI answered label

What it does for this

  • Answers for jobs and rates

    Publish the jobs you take, your call-out fee and hourly rate. The AI replies from them.

  • Saved replies for visits

    Save your quote visit, reschedule and running-late replies as macros.

  • A reply for photo quotes

    One clear reply asking for the photos and measurements you need.

  • A day-before auto-reply

    Send the arrival window and what the customer should clear.

  • One queue for the tradesperson

    Email and chat arrive in one inbox, so no customer is left waiting.

Where it falls short

If you need these today, another help desk fits better.

  • No job scheduling or invoicing. Keep those in your field service tool.
  • No work on regulated trades. Refer gas and electrical jobs to qualified people.

Questions

Can the AI quote a job?

It shares the rates you publish. Firm quotes come from you.

Does it handle follow-up work?

It logs the request and passes it to you with the original job.

Is it worth it for a one-person business?

Pricing is flat, so a solo handyman pays the same as a team.

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