Use casesHair salons and barbers
Stop answering price and patch-test questions between clients
Clients write about prices, availability, patch tests and cancellations, often while you are mid-cut. Flatdesk collects those in one queue and answers the routine ones from your help center, at $49 per agent per month, or $39 billed yearly.
What it does for this
Answers for prices and policies
Publish your price list, patch-test rule and cancellation policy. The AI replies from them.
Saved replies for bookings
Save your booking confirmation, reschedule and late-arrival replies as macros.
Assign by stylist
Route messages to the stylist the client sees.
An after-hours auto-reply
Tell clients when you will reply and where to book.
One queue for the shop
Email and chat arrive in one inbox, so a cancellation notice is not missed.
Where it falls short
If you need these today, another help desk fits better.
- No calendar, deposits or reminders. Keep those in your booking tool.
- No medical advice about reactions. Send those to a person.
Questions
Does it take bookings?
No. It answers questions and links to your booking page.
Can the AI quote a colour price?
Only the standard prices you publish. Custom work goes to a stylist.
Is it too much for one chair?
Pricing is flat, so one chair pays the same as a busy salon.