Use casesFood trucks and pop-up kitchens
Stop answering 'where are you today' by hand
Customers ask where you are, what is on the menu, allergens and whether you cater. Flatdesk collects those in one queue and answers the routine ones from your help center, at $49 per agent per month, or $39 billed yearly.
What it does for this
Answers for menu and allergens
Publish your menu, allergen notes and payment options. The AI replies from them.
Saved replies for catering
Save your catering quote, deposit and lead time replies as macros.
A reply for missed or wrong orders
One clear reply for order problems, with what you need to put it right.
A schedule auto-reply
Point people to your weekly locations and days off.
One queue for events and orders
Email and chat arrive in one inbox, so no catering enquiry is lost.
Where it falls short
If you need these today, another help desk fits better.
- No ordering, payments or point of sale. Keep those in your sales tools.
- No food safety or allergen decisions. Send those to a person.
Questions
Can the AI answer menu questions?
From the menu you publish. Allergen questions that need care go to you.
Does it handle catering enquiries?
It answers common questions and passes quotes to you.
Is it worth it for a one-truck business?
Pricing is flat, so one truck pays the same as a busy kitchen.