Use casesDriving schools
Stop answering the same booking and pricing questions one by one
Customers ask about prices, availability, lead times and changes to a booking. Flatdesk collects those in one queue and answers the routine ones from your help center, at $49 per agent per month, or $39 billed yearly.
What it does for this
Answers for lessons and packages
Publish lesson prices, block bookings and what a first lesson covers.
Saved replies for test dates
Save your test booking and cancellation replies as macros.
A reply for cancellations
One clear reply on notice periods and fees.
A theory help note
Point learners to your theory resources.
One queue for the school
Email and chat arrive in one inbox, so no learner is missed.
Where it falls short
If you need these today, another help desk fits better.
- No scheduling or payments. Keep those in your diary software.
- No test slot booking by the AI. That stays with the learner and the test service.
Questions
Can the AI book a lesson?
It points learners to your booking page. A person confirms special requests.
Does it handle cancellation questions?
It shares your notice policy. A person decides exceptions.
Is it worth it for a small school?
Pricing is flat, so a small school pays the same as a larger one.