Use casesDog trainers and behaviourists
Stop answering the same puppy class questions one by one
Owners ask about class times, vaccination rules, equipment, progress and behaviour problems. Flatdesk collects those in one queue and answers the routine ones from your help center, at $49 per agent per month, or $39 billed yearly.

What it does for this
Answers for classes and prices
Publish class times, prices and what to bring. The AI replies from them.
Saved replies for new owners
Save your vaccination, first lesson and equipment replies as macros.
A reply for behaviour enquiries
One clear reply that explains how an assessment works and what it costs.
A pre-class auto-reply
Send the venue, parking and what to expect before the first session.
One queue for the training team
Email and chat arrive in one inbox, so no owner is left waiting.
Where it falls short
If you need these today, another help desk fits better.
- No behaviour diagnosis. Those assessments stay with a trainer.
- No class booking system. Keep that in your scheduling tool.
Questions
Can the AI advise on behaviour problems?
No. It shares your assessment process and books a person.
Does it handle vaccination questions?
It shares your published rules. You confirm the records.
Is it worth it for a solo trainer?
Pricing is flat, so a solo trainer pays the same as a large school.