Use casesCoworking spaces
Give members one place to ask for help
Members message the front desk, the manager and the owner at once. Flatdesk collects their requests in one queue so nothing is missed, at $49 per agent per month, or $39 billed yearly.
What it does for this
One queue for all member messages
Email and chat land in the same inbox with an owner on each request.
Answers for the daily questions
Publish wifi, opening hours, guest rules and meeting room booking. The AI replies from them.
Saved replies for common requests
Save your answers for invoices, plan changes and facility problems as macros.
Facility issues with an owner
Turn a broken printer or a noisy room into a ticket with a person assigned and a status.
Chat on your website
One script tag adds a chat bubble for prospects asking about desks and prices.
Where it falls short
If you need these today, another help desk fits better.
- No room booking or door access system. Keep your existing tools and link to them from articles.
- No member billing. Invoices and plan changes stay in your billing tool.
Questions
Does it handle room bookings?
No. Link to your booking tool in an article and answer questions about it.
Can members chat from our site?
Yes, with the chat script on your website.
Can we track facility issues?
Yes. Each issue is a ticket with an owner and a status.