Use casesClimbing gyms
Stop answering the same booking and pricing questions one by one
Customers ask about prices, availability, lead times and changes to a booking. Flatdesk collects those in one queue and answers the routine ones from your help center, at $49 per agent per month, or $39 billed yearly.
What it does for this
Answers for entry and passes
Publish day pass prices, memberships and opening hours.
Saved replies for beginners
Save induction and kit hire replies as macros.
A reply for kids and parties
One clear reply on junior sessions and group bookings.
A safety note
Explain rules and waiver steps.
One queue for the gym
Email and chat arrive in one inbox, so no climber is missed.
Where it falls short
If you need these today, another help desk fits better.
- No entry check-in or payments. Keep those in your gym software.
- No safety sign-off by message. Staff approve inductions in person.
Questions
Can the AI sell a pass?
It points customers to your booking page. A person handles special cases.
Does it handle membership questions?
It shares your terms. A person changes the booking.
Is it worth it for a small gym?
Pricing is flat, so a small gym pays the same as a larger one.