Use casesCarpet and upholstery cleaners
Stop answering the drying time question customer by customer
Customers ask about prices by room, stain removal, drying times and what to do before you arrive. Flatdesk collects those in one queue and answers the routine ones from your help center, at $49 per agent per month, or $39 billed yearly.
What it does for this
Answers for prices and prep
Publish your room prices and what to clear. The AI replies from them.
Saved replies for stains
Save your stain expectation, re-clean and guarantee replies as macros.
A reply for photo quotes
One clear reply asking for photos of the area and fabric.
An aftercare auto-reply
Send drying times and how to care for the fabric.
One queue for the van
Email and chat arrive in one inbox, so no customer is left waiting.
Where it falls short
If you need these today, another help desk fits better.
- No route planning or invoicing. Keep those in your scheduling tool.
- No stain guarantees. Results depend on the stain and fabric.
Questions
Can the AI quote by room?
It shares the prices you publish. Unusual jobs come to you.
Does it handle re-clean requests?
It explains your guarantee and passes the request to a person.
Is it worth it for a small firm?
Pricing is flat, so a small firm pays the same as a large one.