Use casesCar wash and detailing studios
Stop answering package questions one message at a time
Customers ask what each package includes, how long it takes, prices and aftercare. Flatdesk collects those in one queue and answers the routine ones from your help center, at $49 per agent per month, or $39 billed yearly.
What it does for this
Answers for packages
Publish what each package includes and how long it takes. The AI replies from them.
Saved replies for quotes
Save your quote, size surcharge and deposit replies as macros.
A reply for complaints
One clear reply for missed spots, with how to book a free touch-up.
An aftercare auto-reply
Send care tips after a ceramic coating or detail.
One queue for bookings
Email and chat arrive in one inbox, so no enquiry is lost.
Where it falls short
If you need these today, another help desk fits better.
- No booking calendar or payments. Keep those in your booking tools.
- No damage claim decisions. Send those to a person.
Questions
Can the AI answer package questions?
From the list you publish. Quotes for unusual vehicles go to you.
Does it handle damage complaints?
It collects details and photos and passes the case to you.
Is it worth it for one studio?
Pricing is flat, so one studio pays the same as a busy one.