Use casesBridal and formalwear shops
Stop answering the fitting question one message at a time
Customers ask about appointments, lead times, alterations, sizing and deposits. Flatdesk collects those in one queue and answers the routine ones from your help center, at $49 per agent per month, or $39 billed yearly.
What it does for this
Answers for lead times and sizing
Publish order lead times and sizing guides. The AI replies from them.
Saved replies for fittings
Save your appointment, reschedule and alteration replies as macros.
A reply for deposits
One clear reply for deposits, balances and what is refundable.
A busy-season auto-reply
Warn brides about lead times before wedding season.
One queue for appointments and orders
Email and chat arrive in one inbox, so no bride is left waiting.
Where it falls short
If you need these today, another help desk fits better.
- No appointment booking, orders or payments. Keep those in your shop systems.
- No fit judgements. Leave those to your fitters.
Questions
Can the AI answer lead time questions?
From the guide you publish. Anything about a specific order goes to staff.
Does it handle alterations?
It answers the process and passes specifics to your team.
Is it worth it for one boutique?
Pricing is flat, so one boutique pays the same as a busy one.