Use casesBoat hire and charter operators
Stop answering the same booking and pricing questions one by one
Customers ask about prices, availability, lead times and changes to a booking or order. Flatdesk collects those in one queue and answers the routine ones from your help center, at $49 per agent per month, or $39 billed yearly.
What it does for this
Answers for packages and prices
Publish hire rates, boat sizes, crew options and deposits.
Saved replies for bookings
Save your booking, weather and cancellation replies as macros.
A reply for damage queries
One clear reply on damage and fuel charges.
A visit note
Send meeting point, safety briefing and what to bring.
One queue for the jobs
Email and chat arrive in one inbox, so no skipper misses a booking.
Where it falls short
If you need these today, another help desk fits better.
- No scheduling or payments. Keep those in your booking software.
- No safety or licence advice by message. Those need a person.
Questions
Can the AI take a booking?
It shares your rates and steps. A person confirms the slot.
Does it handle weather changes?
It shares your policy. A person agrees the new time.
Is it worth it for a small operator?
Pricing is flat, so a small operator pays the same as a larger one.