Use casesBeekeeping and honey producers
Stop answering the same booking and pricing questions one by one
Customers ask about prices, availability, lead times and changes to a booking or order. Flatdesk collects those in one queue and answers the routine ones from your help center, at $49 per agent per month, or $39 billed yearly.
What it does for this
Answers for orders and shipping
Publish jar sizes, prices, shipping times and seasonal stock.
Saved replies for wholesale
Save your minimums, price list and invoice replies as macros.
A reply for crystallised honey
One clear reply explaining why it happens and how to warm it.
A workshop note
Send dates, what to wear and what is provided.
One queue for the apiary
Email and chat arrive in one inbox, so no order is missed.
Where it falls short
If you need these today, another help desk fits better.
- No inventory or shipping labels. Keep those in your shop software.
- No bee health advice by message. Those go to an inspector or expert.
Questions
Can the AI answer stock questions?
It shares your published stock and seasons. A person confirms limited items.
Does it handle wholesale enquiries?
It shares your terms. A person agrees any pricing.
Is it worth it for a small producer?
Pricing is flat, so a small producer pays the same as a larger one.