Migration help

A 15-minute call before you move

The import does the copying. The call is for the questions around it: what comes across, what doesn't, and the order to do things in. It's free, and you don't need an account first.

What we'll cover

• Which of your tickets, macros, tags and users the import brings across, and what ends up in the report.
• What to switch off or redirect on the old help desk, and in what order, so no customer email is missed.
• How to run the import yourself in Flatdesk, step by step.

Moving from

• Zendesk
• Intercom
• Freshdesk
• Help Scout
• Gorgias

Picking one opens an email with your current help desk filled in. Want us to do the whole setup for you? See done-for-you setup.